Privacy Policy
The privacy and security of your information is very important to us. Please view the full privacy policy below to learn more.
Introduction
This privacy policy explains how LIMA GROUP and its subsidiaries (“we”, “us”, or “our”) collect, use, and protect your information. This policy applies to all visitors and users of our website, online services, and digital channels (collectively referred to as “sites”).
As a globally connected business conglomerate specializing in LIMA Lighting, LIMA Furniture, LIMA Energy, and LIMA Trading, we are committed to respecting your privacy. This privacy policy applies strictly to activities conducted on our website. By using this website and providing your personal data, you acknowledge that your information will be processed in accordance with this policy. If you do not agree with these practices, please refrain from submitting personal data or interacting with our website. We reserve the right to modify this policy at any time, and major updates will be posted on this page prior to taking effect.
What Personal Data Do We Collect About You?
Personal data refers to any information related to an identified or identifiable individual. When you visit our website, submit project inquiries, or request product quotes, we may collect:
- First and last name;
- Company name, business position, and job title;
- Contact information (business email address, phone/WhatsApp number);
- Internet Protocol (IP) address and geographic region;
- Custom project briefs, product specifications, or other messages you voluntarily provide (e.g., via Request for Quotation or Send Us Your Brief forms).
When Do We Collect Personal Data About You?
We only collect personal data that you voluntarily provide to us. You may be asked to provide information when you:
- Submit a B2B inquiry or request a price quote for our lighting, furniture, solar energy, or global trading services;
- Request product catalogs, material swatches, or technical specifications;
- Subscribe to our newsletter, insights, or corporate updates;
- Contact our customer service, project support, or technical teams;
- Communicate with us via social media or embedded instant messaging tools (e.g., WhatsApp).
If you provide us with personal data of a third party (e.g., a colleague or purchasing agent), you confirm that you have notified them and obtained their authorization to do so.
How Do We Use Personal Data?
We use the personal data we collect for legitimate business purposes, contract fulfillment, and customer service, including:
- Processing and responding to your project briefs, product inquiries, sample requests, and order quotes;
- Fulfilling business contracts, processing production orders, and arranging international shipping/logistics via our global supply chain network;
- Sending administrative notifications, order updates, and technical support messages;
- Improving our website performance, product offerings, and user experience based on customer research;
- Sending promotional information regarding new product arrivals, industry trends, or trade show attendances (where permitted by law or with your consent);
- Preventing fraudulent activities, enforcing our terms and conditions, and complying with international legal and trade regulations.
Sensitive Personal Data
LIMA GROUP does not collect sensitive personal data (such as health status, racial/ethnic origin, political opinions, religious beliefs, or biometric data) through our website. Please do not submit sensitive personal information when contacting us or submitting inquiry forms.
What Other Information Do We Collect Automatically?
Like most commercial websites, when you browse our site, we may use automated data collection technologies to gather technical information, including:
- IP address, browser type and version, operating system, and domain details;
- Access dates, time stamps, duration of visit, and pages viewed;
- Traffic sources and referring website URLs.
This technical data is used purely for statistical analysis, traffic monitoring, and website optimization to deliver a smoother browsing experience.
Cookies and Analytics
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies help us remember your language preferences, analyze web traffic, and measure the effectiveness of our site features.
Social Media Plugins: Our site may include plugins from platforms such as Facebook, LinkedIn, YouTube, or Twitter. Interacting with these plugins connects your browser directly to the respective social network servers. You can manage or disable cookies at any time through your browser settings.
How Do We Share Information?
We strictly keep your personal data confidential. We do not sell, trade, or rent your personal information to third parties. We may only share your data under the following limited circumstances:
- With Affiliates and Service Providers: Trusted third-party contractors, suppliers, and logistics partners who assist us in fulfilling orders, delivering shipments, managing website hosting, or conducting business operations under strict confidentiality agreements;
- Corporate Restructuring: In the event of a merger, acquisition, or sale of company assets, customer information may be transferred as part of the business assets;
- Legal Compliance: When required by law, subpoena, court order, or government regulation, or to protect the rights, property, and safety of our company, clients, or the public.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
LIMA GROUP
- Address: Room 1404, Building 1, Vanke Jinyu Peninsula, No. 16 Shande Road, Nanzhuang Town, Chancheng District, Foshan City, Guangdong Province, China
- Main Email: info@limagroup.com
- Website: www.limagroup.com
